A real knowledge map
I went into an estate agent yesterday and was hit between the eyes by the simplest example of knowledge at the point of need I have ever seen. There, on the wall, at least 2 metres high and wide, was a local map of the area – almost done as a piece of art. How incredibly useful is that? Not just so that you know where you are going, but to give a client a quick overview of the area in which a property is located. Brilliantly simple.
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