DaChispa

I’ve just finished putting together the figures for my tax return and it seemed a lot easier this year. This is due to a combination of things:
-I kept all the relevant papers filed in a tax folder as I went through the year so it didn’t take long to get them together
-I had a template spreadsheet from the last year which I was just able to plug figures straight in to
-The Inland Revenue have actually simplified the form in a way that works! Incidentally, their guidance is a lot clearer too – although that may just be me getting used to it.

We are always being asked why knowledge management is important – and I think my tax return is a case in point. By re-using past experience both HMRC and I improved our processes. I know it has saved me a lot of time and I suspect it they will find the same when they get the returns this time round. Interestingly, they are also rewarding good behaviour by giving those who file on line a much longer timescale than those who are filing on paper. Maybe we could adapt this to encourage better knowledge sharing (share a piece of knowledge, get a juicy project?).